7u777 Privacy Policy
Your personal information is very important to us. This policy explains how 7u777 collects information, what it is used for, and how it is kept secure.
By using the 7u777 platform, you agree to this privacy policy. You should also read our Terms and Conditions for full details on the general terms of using our service, as these two documents complement each other.
This policy applies only to 7u777's website and applications. We are not responsible for the privacy practices of any third-party websites or services.
1 What Information We Collect
7u777 collects the following types of information to create accounts and provide services:
1.1 Identity Information
- Full name and date of birth (for age verification)
- National ID or passport number
- Permanent address
- Email address and mobile number
1.2 Financial Information
- bKash, Nagad, Rocket, or bank account details required to complete transactions
- Deposit and withdrawal history
- Transaction amounts and dates
1.3 Usage Information
- Login times, device type, and IP address
- How long and how the service is used on the platform
- Game history and betting activity
- Information collected through cookies and similar tracking technologies
2 How We Collect Information
7u777 receives user information mainly in three ways:
- Information you provide directly: Details you enter yourself during registration, login, deposit, or withdrawal.
- Automatically collected information: Data collected through cookies, log files, and technical means while you use the website or app.
- Third-party information: Information received from trusted providers for identity verification or fraud prevention.
3 How We Use Information
7u777 uses collected information for the following purposes:
- Creating, managing, and verifying accounts
- Processing deposits, withdrawals, and other financial transactions
- Resolving technical issues and providing customer support
- Detecting and preventing fraudulent activity
- Maintaining the security and integrity of the platform
- Sending information about bonuses, promotions, and personalised offers
- Improving service quality and analysing user experience
- Responsible gaming monitoring
We follow a responsible gaming policy and monitor users' gaming behaviour to provide support when needed. This is done entirely to protect the interests of the user.
4 Data Security Measures
7u777 has adopted industry-standard technical measures to keep users' personal and financial information secure:
4.1 Encryption
SSL (Secure Socket Layer) technology is used on the website and app, so all data exchanged between your browser and our servers remains encrypted.
4.2 Access Control
Only authorised staff have specific access to personal information, and all staff are bound by confidentiality agreements.
4.3 Security Review
Regular security tests and audits are conducted to identify and promptly fix weaknesses in our systems.
5 Sharing Information with Third Parties
7u777 does not sell or rent your personal information. However, information may be shared in specific circumstances:
- Service providers: Trusted providers handling payment processing (bKash, Nagad, Rocket, and banks), identity verification, and technical support are given limited access to information — only for their designated tasks.
- Legal obligations: Information may be disclosed in response to a legal order or a valid request from a government authority.
- Fraud prevention: Necessary information may be exchanged with relevant organisations to prevent fraud or illegal activity.
- Business transfers: In the event of a merger or acquisition, user information may be transferred, but the new authority will also be required to follow this policy.
6 Cookie Policy
7u777 uses cookies on its website. Cookies are small text files stored on your device that help improve your browsing experience.
6.1 Types of Cookies
- Essential cookies: Required for login sessions, security, and core functionality.
- Functional cookies: Used to remember your preferences (language, theme, etc.).
- Analytics cookies: Collect data to understand platform usage and improve the service.
You can control or disable cookies from your browser settings, but this may limit some platform functionality.
7 User Rights
Every user registered with 7u777 has the following rights regarding their information:
- Right to access: You can request to know what information we hold about you.
- Right to rectification: You can request correction of inaccurate or outdated information.
- Right to erasure: In certain circumstances, you can request deletion of your information, provided it does not conflict with legal obligations.
- Right to restrict processing: In certain cases, you can request that processing of your information be limited.
- Right to opt out of marketing: You can unsubscribe from promotional emails or notifications at any time.
To exercise these rights, contact our support team. You can also visit our FAQ section for answers to common questions.
8 Data Retention Period
7u777 retains user information for as long as it is needed to provide services or fulfil legal obligations. Even after an account is closed, financial transaction records are retained for the legally required period. Once that period ends, the information is securely deleted or anonymised.
9 Privacy of Minors
7u777's services are strictly for individuals aged 21 and above. We never knowingly collect information from minors. If we confirm that a minor has created an account, that account and all associated information are deleted immediately.
10 Right to Amend This Policy
7u777 reserves the right to partially or fully update this privacy policy at any time. Users will be notified of significant changes by email or through a notice on the platform. Continued use of the platform after any changes will be taken as your acceptance of the revised policy.
Privacy-Related Contact
If you have any questions about this policy or wish to make a request regarding your information, please contact us:
Support available 24/7 in Bengali and English
[email protected]